FinPlan ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website finplan.com and use our financial planning services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We are a data controller under the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our contact details are provided at the end of this policy.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include:
- First name and last name
- Email address
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Financial information (e.g., income details, expenses, bank account information for budgeting purposes) provided voluntarily for consultation services
- Cookies and Usage Data
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
2. How We Use Your Information
We use the collected Personal Data for various purposes, including:
- To provide and maintain our Service: To deliver the financial planning and budget allocation services you request.
- To manage your requests: To process and respond to your inquiries, including providing quotes and scheduling consultations.
- To improve personalization: To tailor our financial advice and budget strategies to your specific situation.
- To communicate with you: To send you updates, security alerts, and support messages regarding our services.
- To comply with legal obligations: To comply with applicable laws, regulations, and legal processes.
3. Legal Basis for Processing (GDPR)
If you are a resident of the European Economic Area (EEA), we rely on the following legal grounds to process your Personal Data:
- Contract: We process your data to perform our obligations under any contract we might have with you (e.g., providing advisory services).
- Legitimate Interests: We may process your data for our legitimate business interests, such as analyzing website usage to improve our services, provided these interests are not overridden by your rights.
- Consent: Where we ask for your consent to process your Personal Data, you have the right to withdraw this consent at any time.
4. Data Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. We implement appropriate technical and organizational measures (such as encryption and secure servers) to protect your data against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, tax and accounting requirements), resolve disputes, and enforce our legal agreements and policies.
6. Your Privacy Rights (GDPR)
If you are a resident of the EEA, you have certain data protection rights. FinPlan aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to:
- Access: Request a copy of your Personal Data.
- Rectification: Request correction of any inaccurate or incomplete Personal Data.
- Erasure: Request the deletion of your Personal Data.
- Restriction: Request that we restrict the processing of your Personal Data.
- Portability: Request the transfer of your Personal Data to you or a third party.
- Object: Object to the processing of your Personal Data.
To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
7. Cookies and Tracking
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
For more information about the cookies we use, please see our Cookies Policy.
8. Third-Party Services
We may employ third-party companies and services to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
FinPlan
Hohenzollernring 78
Köln, 50672
Germany
Email: [email protected]
Phone: +49 89 583 6093